Bantuan & Sokongan
App KAFA Boost oleh Oxford EduVision
Sebelum menghubungi kami
Kebanyakan soalan sudah dijawab di dalam app. Buka Profil → Bantuan & Soalan Lazim untuk panduan mengenai langganan, kelas langsung, rakaman dan nota.
Perkara yang boleh kami bantu
- Masalah log masuk atau pendaftaran akaun
- Langganan, pembayaran dan resit
- Menyertai kelas langsung, rakaman dan nota
- Menukar maklumat murid atau pilihan subjek
- Memadam akaun (lihat Padam Akaun)
Memudahkan kami membantu anda
Sertakan alamat email akaun anda dan nama murid. Jika berkaitan sesuatu kelas, nyatakan tarikh dan subjek kelas tersebut.
Help & Support
Before you contact us
Most questions are already answered inside the app. Open Profil → Bantuan & Soalan Lazim for guidance on subscriptions, live classes, replays and notes.
What we can help with
- Sign-in or account registration problems
- Subscriptions, payments and receipts
- Joining live classes, replays and notes
- Changing student details or subject choices
- Deleting your account (see Padam Akaun)
Helping us help you
Please include your account email address and the student's name. If it is about a specific class, tell us the date and subject.